- Cisco reveals how it helps networks evolve by predicting application problems before they happen, enabling a new level of reliability and performance.
- Early customer trials show that Cisco technology can predict issues with great accuracy, helping IT teams dramatically improve connected experiences.
- Cisco plans to deliver predictive technologies across its portfolio in integrated, easy-to-use SaaS offerings.
One of the biggest networking challenges of modern times is no longer connectivity but security. In the past, most organizations and remote workers were concerned about networking capabilities at their workplace. Over time, connectivity issues were resolved and today employees can access the network from almost anywhere.
However, while companies were able to fix some of their network issues, there was still a big security issue. Today, enterprises invest heavily in securing their network because it is the most important access point not only for their employees, but also for their workloads and data.
As enterprises move more workloads to the cloud, network challenges must be overcome quickly and efficiently. There are now a myriad of network security solutions available in the market for businesses. This includes endpoint security as well as zero-trust security features through which an organization has complete visibility into who is accessing the network.
Despite this, most of these solutions are only able to react when a threat is detected in their system. For example, endpoint security protection only protects devices when a threat is detected. In most cases, the threat would have already infiltrated the system and caused damage to the organization.
According to Cisco’s 2022 Global Network Trends Report, responding to disruptions and meeting new business needs were cited as the top network challenges in 2021. To meet these challenges, new predictive technologies are needed, many of which are being implemented. forward in the age of hybrid working. By using huge amounts of historical data, predictive networks can predict events based on history.
Predicting security incidents is ideally what organizations want when it comes to securing their networks. Unlike a zero-trust framework that provides visibility, predicting a problem before it happens would not only prevent costly downtime, but bring a whole new evolution to network security itself.
Cisco has been powering the internet, keeping the world connected to what matters most for nearly three decades. During this time, networks have evolved to detect and react to problems in order to maintain performance and reliability. Logically, the next big step is for networks to predict problems before they happen, which has been difficult so far.
Troubleshoot network issues
Cisco combines new predictive technologies with its broad portfolio of observability, visibility, and intelligence technologies to improve reliability and performance in all operational scenarios.
For the past two years, Cisco has been working on a first-of-its-kind predictive analytics engine that will help IT teams prevent issues and improve user experience. Cisco has transformed and tested predictive models with customers in various industry segments, incorporating advanced analytics and machine learning techniques to enable greater accuracy and ease of use.
Cisco Predictive Networks works by collecting data from a myriad of telemetry sources. Once integrated, it learns patterns using a variety of models and begins to predict user experience issues, providing options for troubleshooting. Customers can decide the motor connection distance and width across the entire network, giving them flexible options to expand as needed.
“The future of connectivity will rely on self-healing networks that can learn, predict and plan. Our research on predictive networks has been tested and developed with customers, and early adopters are seeing major benefits saving them time and money. The industry has been waiting for secure, proactive networking and only Cisco can do it right,” commented Chuck Robbins, President and CEO of Cisco.
A proactive approach is always the better option over a reactive approach when it comes to cybersecurity. The past two years have proven to be one of the toughest times for IT teams as they must not only manage on-premises cybersecurity threats, but also ensure hybrid and remote employees are secure.
At the same time, with increasing cloud adoption, securing cloud data is also a prerogative. Unplanned downtime and outages can disrupt employee productivity, customer service, and revenue.
Beyond outages, the experience people get from their network connections has become business critical. People and businesses use and depend on apps for just about everything, and often an app is the essential first impression for customers.
In fact, 57% of respondents say brands only get one chance to impress them and if their digital service doesn’t work, they won’t use it again. To deliver on the full promise of digital commerce, the industry needs a way to better predict network issues, proactively avoid problems, and ensure the best possible experience.
From the network to SMEs
In Asia Pacific, Cisco also launched a new cybersecurity assessment tool to help small and medium-sized enterprises (SMBs) better understand their overall security posture. The new online assessment tool assesses each organization’s “cybersecurity readiness” through the lens of zero trust.
The tool assesses the organization’s level of maturity in six zero-trust domains that include user and identity, device, networks, workload (applications), data, and security operations. . Once the organization has entered the details of its security capabilities and policies, the tool assesses the organization’s overall security posture against industry and sector benchmarks. It generates a report tailored to each organization that indicates its level of maturity, challenges and opportunities in each of the six zero trust areas.
The massive shift to hybrid working, triggered by the pandemic, has led to a significant proportion of employees connecting to organizations’ networks and accessing information from outside the office, with many using personal devices to do so. According to SMBs surveyed in Cisco’s Cybersecurity for SMBs: Asia Pacific Businesses Prepare for Digital Defense study, phishing, unsecured laptops, targeted attacks by malicious actors, and use of personal devices were among the top threats to their overall security. A well-executed Zero Trust strategy can help mitigate these threats and protect businesses and customers.
“The state of cybersecurity in the Asia-Pacific region is becoming increasingly complex in a hyper-connected and digitally driven world. As SMBs accelerate the pace of their digitization journey and prepare for a hybrid cloud- and app-centric work environment, cybersecurity must underpin any digitization effort to provide end-to-end protection of their workforce, their workloads and their place of work. A key way to achieve this is to adopt a zero-trust strategy,” explained Juan Huat Koo, Director, Cybersecurity, ASEAN at Cisco.