Internet connection is crucial when working from home or enjoying web content. Sometimes you might notice a brief lag or get no internet error even when you are connected to Wi-Fi. If you often encounter this on your Windows 10 computer and laptop, then you definitely need to fix this problem to enjoy uninterrupted work and play.
First, you can check if you are having network connectivity issues with your local network or router, or if you are getting a message about network issues. Once you have confirmed that network connectivity is not the problem, you should troubleshoot the issue.
We’ve compiled some helpful troubleshooting tips below to help you resolve Windows 10 network connection issues.
1. Check the power connection
The first thing you need to check is the reliability of power adapters that come with routers and modems. Although most are reliable, you never know when these adapters stop working consistently. The only way to test this is to use it with another compatible option or have the power lines tested.
And whenever there is a power outage, your modem and router will stop working. This means that the Wi-Fi signal is lost and you may need to turn them on manually after power is restored.
2. Restart your modem and router
Just as you restart your computer, you can follow the same with your modem and router. Restarting these devices purges old cache and DNS data. Go ahead and restart your computer, modem, and router. If the modem or the router has a problem, it will not work properly after restarting and this is how you can identify if something is wrong.
Did you install a new firmware update on your router or modem and not restart it? Well, you have to restart these devices to apply the new firmware update changes.
Step 1: Press and hold the power button on your router for 30 seconds.
2nd step: When it turns off completely, unplug all cables and wait at least 30 seconds.
Step 3: Reconnect the power cord and Ethernet cables. Start the router and the modem.
Once you’ve started, if you have another computer or phone, try signing in on that device. If it’s connected to the internet, it’s fine, but if it’s not, there’s probably a problem with your equipment or your ISP.
Are you still facing network connection issues? You can further narrow down the issue with the troubleshooting options below.
3. Check physical connections
Does your network problem persist even after restarting your devices? Before you start diving into settings and testing, you can check if the Ethernet cables are properly connected to the modem and the router.
If you’re using an Ethernet cable to connect to your router, be sure to unplug it and check it for damage. If your laptop has a wireless switch (function + wireless symbol key), you can use it several times to successfully activate the wireless connection.
Once you have verified a proper connection, check the modem and adapter. Are the green lights on your router or modem flashing? If no lights are flashing after restarting, the device may be struggling to operate normally. And in that case, you may need to get a replacement or a new one.
4. Forget the Wi-Fi network
When you forget a network (the one you connected to) and then add the same one again, Windows 10 treats it as a whole new network.
If network name conflicts are making it difficult to connect your Windows 10 computer to the Internet, manually forcing your device to forget a few may fix the problem and allow you to connect.
When you forget a network connection, it deletes the Wi-Fi network profile from your PC. Follow the steps below.
Step 1: Select the Wi-Fi network icon on the right side of the taskbar.
2nd step: Click on Network and Internet settings.
Step 3: Select Wi-Fi, then select Manage Known Networks.
Step 4: Select the network you want to forget, then select Forget.
Then select the Wi-Fi icon in the taskbar and try to connect again.
5. Run Network Troubleshooter
If you can no longer connect to the network, you can use the Troubleshooter to diagnose and resolve some common connectivity issues.
To use the Network Troubleshooter in Windows 10, follow the steps below.
Step 1: Open the Settings app on your Windows 10 device.
2nd step: Go to Update & Security > Troubleshoot.
Step 3: Go to Additional Troubleshooters > Incoming Connections and run the troubleshooter.
6. Disable the firewall
As absurd as it may sound, the default Windows Firewall can prevent your computer from connecting to the Internet. You can temporarily disable Windows Firewall. Follow the steps below.
Step 1: Press the Windows button.
2nd step: Find Windows Security and click Firewall & Network Protection.
Step 3: Click on the private network.
Step 4: Turn off the Microsoft Defender Firewall toggle switch.
Step 5: Open a browser and see if you can connect to the internet. Try loading different web pages to confirm whether the issue is resolved or not.
To re-enable the firewall, you can use the same affirmative steps, make sure the firewall status is enabled.
7. Update Network Card Drivers
If you see the error message that you cannot connect to the network when trying to establish a network connection, your network card drivers are probably outdated. Thus, you can check the network driver used by your Windows operating system.
Step 1: Right-click on the Start button and select Device Manager from the menu that appears.
2nd step: From the Device Manager app, navigate to Network adapters.
Step 3: Select the Ethernet network connection and right click on it to choose Properties.
Step 4: In the General tab, you can find the name of the driver and the company that provided him. So download it from the respective driver manufacturer like Intel using another computer or you can do it using your phone with mobile data.
Step 5: Once you transfer this driver to your computer. Repeat steps 1-3 and instead of clicking Properties you need to select Update driver.
After that, you can navigate to where you stored the Ethernet driver (unarchived form) and install it.
8. Disable Third-Party Antivirus Software
Third-party antivirus or malware could also cause Windows 10 network connection issues. You can temporarily disable this antivirus program to check if this is causing the problem.
If none of these solutions help you reconnect, there may be a network outage in your area. You can contact your ISP’s customer service and file a support ticket.
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Last updated on January 7, 2021
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